Terms and Conditions
1. Introduction & Acceptance of Terms
Welcome to Black Bed Set ("we," "our," or "us"). These Terms and Conditions govern your access to and use of our website, https://blackbedset.com/, as well as any purchases made online or in our physical store located in Arlington, Texas.
By accessing our site, purchasing our products, or contacting our support team, you agree to be bound by these Terms. If you do not agree to all the terms and conditions stated on this page, strictly do not use our website or services.
2. Eligibility
By using this website, you represent and warrant that you are at least 18 years of age or visiting under the supervision of a parent or guardian. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
3. Products & Descriptions
We strive to display our furniture products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any color will be accurate. Wood finishes, fabric textures, and dye lots may vary slightly from the images shown online.
- Pricing: Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
- Availability: Certain products or services may be available exclusively online through the website. These products or services may have limited quantities.
- Errors: We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.
4. Orders & Payment Terms
All orders are subject to acceptance by Black Bed Set. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Payment & Taxes
We accept major credit cards and other payment methods via secure third-party processors (e.g., Stripe, PayPal). You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
Texas Sales Tax: As a business operating in the State of Texas, we are required by law to collect sales tax on orders shipped to or picked up within Texas jurisdictions, calculated based on the applicable state and local tax rates.
Fraud Screening: All orders are subject to fraud review. We reserve the right to request additional identification or cancel orders that appear fraudulent.
5. Shipping, Delivery & Lead Times (Click to Expand)
We provide estimated delivery dates for your convenience, but these are estimates only and are not guaranteed. Actual delivery times may vary due to product availability, freight carrier delays, or destination.
- Freight Handling: Large furniture items are shipped via freight carriers. Standard delivery is curbside unless "White Glove" delivery is purchased separately.
- Store Pickup: Customers may choose to pick up orders at our Arlington, Texas location. Please wait for a "Ready for Pickup" notification before arriving.
- Damages: You must inspect all shipments upon delivery. Any visible damage to the packaging or product must be noted on the delivery receipt before signing. Please report concealed damage to support@blackbedset.com within 24 hours of receipt.
6. Returns, Refunds & Exchanges (Click to Expand)
We want you to love your furniture. If you are not satisfied, please review our return policy below:
- Eligibility: Returns are accepted within 30 days of delivery for eligible items in new, unused condition with original packaging.
- Restocking Fees: A restocking fee of up to 25% may apply to returned furniture to cover inspection and repackaging costs.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
- Final Sale: "Clearance," "Floor Model," and "Custom Order" items are final sale and cannot be returned or exchanged.
7. Warranty & Quality Assurance
Products sold by Black Bed Set may be covered by a manufacturer’s warranty. We do not offer a separate extended warranty unless explicitly stated.
Exclusions: Warranties do not cover normal wear and tear, misuse, accidents, commercial use, or modifications made by the customer. Wood and fabric characteristics (knots, grain variations) are not considered defects.
8. Intellectual Property
The content on this site, including but not limited to text, graphics, logos, images, and software, is the property of Black Bed Set or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
9. User Accounts
If you create an account on our site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. We reserve the right to terminate accounts, remove or edit content, or cancel orders in our sole discretion.
10. Limitation of Liability & Indemnification (Click to Expand)
Limitation of Liability
In no case shall Black Bed Set, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service.
Indemnification
You agree to indemnify, defend and hold harmless Black Bed Set and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11. Third-Party Services
We may provide you with access to third-party tools (such as payment processors, tracking services, or analytics) over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
12. Dispute Resolution & Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas and the United States of America.
Any dispute relating in any way to your visit to Black Bed Set or to products you purchase through Black Bed Set shall be submitted to confidential arbitration in Arlington, Texas, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of Texas, and you consent to exclusive jurisdiction and venue in such courts.
13. Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
14. Changes to Terms
You can review the most current version of the Terms and Conditions at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.